women’s online clothing boutique
When will I receive my items?
Please allow 1-3 business days for processing, once your order has been processed you'll receive an email confirmation with your shipping
information. Standard shipping time is 2-5 business days after order has been processed.
**DUE TO COVID-19 SOME ORDERS MAY EXPERIENCE DELAYS WITH THE POSTAL CARRIER**
What postal carrier will be handling my order?
All orders are shipped through USPS.
Why does the size/color I want say “SOLD-OUT" - will it restock?
The item is no longer available.
New arrivals are added weekly and often times our most popular styles are restocked. Please subscribe to receive email notification for possible
restocks.
Restocks are NOT guaranteed.
I received my item(s) and it doesn't fit, can I receive a refund?
ALL SALES ARE FINAL and returns are only accepted if the item(s) are damaged, defective, or different from the order which was placed. If item(s)
are damaged, defective or different from the order placed you must notify me within 48 hours of receiving. Item(s) must be unworn, with tags still in
place and you will then receive store credit.
Can I modify or change my order?
Once orders are received there are no modifications to ensure you the fastest delivery possible.
The answer to my question isn't on the FAQ page, how do I contact customer service?
You can email customer service at info@natajam.com, all inquiries will be answered by the end of each business day.
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Closed Now!09:00 AM - 03:00 PM
- Monday09:00 AM - 05:00 PM
- Tuesday09:00 AM - 03:00 PM
- Wednesday09:00 AM - 03:00 PM
- Thursday09:00 AM - 03:00 PM
- Friday09:00 AM - 03:00 PM
- Saturday09:00 AM - 01:00 PM
- Sunday08:00 AM - 06:00 PM
- $$$$
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