Barre3 is an efficient and effective workout combining strength, cardio, and mindfulness that will leave you feeling balanced in body and empowered from within.
I already have a barre3 subscription. How do I add my gift subscription or promo code?
As an active subscriber, when you redeem a gift subscription or promo code, a credit will be applied to your account to discount your next
subscription payment.
If you need help redeeming your code on your active account, email onlinesupport@barre3.com or send a message to our Customer Support team
in the orange widget below.
Do I have to start the subscription that comes in my kit right away?
No, there’s no rush! Feel empowered to start your subscription when it's right for you. Your subscription will not begin until you redeem it.
How do I cancel my subscription?
You can cancel your subscription by logging into barre3 online here with your e-mail address and password, click "Hi, Name," then
"Account Settings," scroll down to the "Manage" link in the "My Subscription" section on the Account page. Then click on the "Cancel Subscription"
on the next page. Note that your subscription will continue until the end of the billing period but will no longer be active after your end date.
If you're on an Online-Only membership through your local studio, you must reach out to your local studio team directly to cancel your online
membership. You can find the contact information for all our studios at barre3.com/studio-locations.
Remember, if you are canceling due to financial reasons, our customer support specialists would be happy to help find the right rate for you to stick
with your barre3 online practice. To speak with our team about special offers, please connect with us on live chat or via email by clicking the support
button below. We are stronger together.
Are you having trouble canceling? Please message our Customer Support Team by clicking on the chat box in the bottom right of your screen.
I have an online subscription, and I redeemed the code in my kit, but it's not showing on my account. What happened?
If you redeem a gift subscription on your account while on an active monthly, 6-month, or annual subscription it is likely saved to your account as a
credit.
You can use this credit by clicking here, then by going to "Manage" under the "My Subscription" tab and it will prompt you to update to either a
6 month or 12 months with your unused credit on your account.
If you run into any issues processing this on your account, please message our Customer Support Team by clicking on the chat box in the bottom
right of your screen!
If I cancel my subscription, will I lose all of my favorites?
While your subscription is paused or canceled, your favorite workouts won’t be visible on your account. If you subscribe again using the same
account, you will have access to your favorites again, however if you were to start a new account and subscribe, you would not be able to access
your old favorites from that account unless you reach out to our online team for support and request to have your account favorites moved to your
new subscription. You can reach our Customer Support Team via the chat box in the bottom right of your screen.
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