Compostable

Almost anything grown in the earth can be composted. Here’s what you should and shouldn't compost.

VIEW LIST HERE

Because we are a small company, our capacity is limited and we can’t offer complimentary overflow pickups. But you can freeze your
extra food scraps and simply put them into your bin the following week. Alternatively, you can add a one-time additional bin for $10 by
visiting the shop in your member portal. This is a great option around the holidays when you know there will be extra scraps. If you
have excess material regularly, you can upgrade to our weekly service or add an additional bin to your plan.

Everyone develops a favorite system, but here are a few pointers. You can keep your bin right under the kitchen sink or in a trash
pullout. In some cases, by the end of a week, bins can get a bit smelly. A sprinkling of our sawdust – which comes from a local wood
salvage company – should help with this. Otherwise, you can keep your Compostable bin outside or in a utility space. During food
prep or after meals, just collect all food scraps and bring them to the bin.

During the sign-up process, you can list your preferred exchange location. If you're unsure, we will work with you to identify the perfect
spot specific to your unique living situation. We've served all types of housing, from single family homes to large complexes. Just make
sure your bin is outside in the designated spot by 9:30am on your pick up day.

We always send a reminder email the day before, but understand life can be hectic. If you forget to place your bin out, we have a
couple options for you:

1. Wait until your next assigned day (free)
2. Drop-off at one of our partner drop-off sites ($5)
3. Add to following week’s route, biweekly members ($15)
4. Request a special pickup to your home ($45)

Please remember that we can always bring an extra bin on your scheduled day for $10 if ordered via the online store or emailed ahead
of schedule.

No. Just place your bin is outside in the designated spot on your collection day. We’ll pick it up and leave a clean bin in its place. We
service members between 10:00am and 6:00pm, so it may take a few hours before your clean bin arrives.

We transport your scraps to several local urban farms or community growing spaces, all within the City of Los Angeles. From there, the
food waste goes through a process where it gradually breaks down into compost that can be used for soil amendment. Our partner sites
then use the compost to grow food locally, donate it to volunteers, or set it aside to come back to our members!

Twice a year, Compostable members will be invited to one of our partner farms for our Community Farm Day. This event takes place
every April and November, and information is sent out via our newsletter and social media. Members can see exactly where their food
scraps begin their transformation into compost. Additionally, members will have the opportunity to take home finished compost.
Members who do not wish to visit or obtain compost can rest easy knowing their portion is being used to support local regenerative
efforts.

Absolutely - just email us to switch! We currently offer weekly service or biweekly service (every other week). You can also add a
second bin to your membership for an additional $20 per month for weekly members or $15 per month for biweekly members.

Please contact us to let us know. We will deliver a new bin or bag on your next service date. Please note there is a $10.00 fee for a
replacement bin and a $6.00 fee for a replacement sawdust bag.

Currently Compostable provides service in LA's westside, eastside, central, downtown, and valley regions.

Here is a list of related neighborhoods in those areas: Aliso Village, Angelino Heights, Arts District, Atwater, Beverly Hills, Brentwood,
Brookside, Canoga Park, Century City, Chatsworth, Cheviot Hills, Chinatown, County Club Park, Culver City, Downtown, Eagle Rock,
East Hollywood, Echo Park, Encino, Fashion District, Frogtown, Glassell Park, Harvard Heights, Highland Park, Historic Filipinotown,
Hollywood, Hollywood Dell, Hollywood Heights, Hollywood Hills, Holmby Hills, Koreatown, La Brea, Lake Balboa, Larchmont Village,
Leimert Park, Little Toyko, Lincoln Heights, Los Feliz, Macarthur Park, Mar Vista, Melrose Hill, Mid-City, Mid-Wilshire, Miracle Mile,
North Hollywood, Northridge, Pacific Palisades, Pacoima, Palms, Panorama City, Pico Union, Playa del Rey, Rampart Village,
Rancho Park, Reseda, Santa Monica, Sawtelle, Sherman Oaks, Silver Lake, Skid Row, South Park, Studio City, Tarzana, Toluca Lake,
Valley Glen, Valley Plaza, Valley Village, Van Nuys, Venice, Warner Center, West Adams, West LA, Westchester, Westlake, Westwood,
Wilshire Center.

We are always looking to expand, so please contact us if you'd like to be added to our notification list.

Yup! Our sustainable event friends can learn more by visiting our Special Collections page. Green production teams can check out
our Production Recapturing page. Those looking to compost a large amount of material regularly can check out Group Memberships
or On-Site Composting options. Have a unique situation? No problem, just email us.

We provide you with an automated billing system so payments are effortless. We are unable to process cash or checks.

Go to the "Accounts & Billing" tab on your Member Portal and click "Payment Method". From there, you can update your card
information or connect your bank account. All payments are processed via Stripe's secured system. If you have any questions,
please contact us.
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*Note: payment via bank account is preferred as we pay less in processing fees.