Our mission is to provide time pieces and accessories that screams legacy, value, and time. I’m a lover of my community, and my vision is to build my
community one brick at a time. I take immense pleasure to introduce Christian James, where we have developed and manufactured luxurious time pieces and
accessories! Here at Christian James, we want to be the consumers first choice for time pieces, delivering products of outstanding quality and great service at a
competitive, but affordable price. We will achieve this by working faster, simpler, and together. Let’s add value to your life and time! Let’s create a legacy and
heritage! Christian James would love for you to be a part of this experience.
Your watch has a 12-month battery warranty from date of receiving purchase. If any issues transpire with the battery your are entitled to either a
credit on the account and/or discount towards next purchase. Christian James has the right to refuse for any of the above reasons.
Our Watches off offer a 24-month limited manufacturer's warranty including the index, hands, and watch movement. Other parts that are not listed are
not covered by warranty. Normal wear and tear, physical/ excessive water damage does not constitute as part of the warranty. Christian James has
the right to determine whether merchandise is deemed under warranty upon receipt.
Christian James does NOT cover:
Defects and damages due to loss, theft, fire, water, or a natural disaster
Failure or damage caused by improper use, carelessness (Tears, dents, crushing, broken crystal/glass, etc.), or accidents
Failure or damage caused by repair or modification
Modifications, defects, and damages due to normal wear and tear and aging (e.g. minor scratches, loose thread, cracks on the case and/or crystal,
alteration of the watchband and peeling of the plating, etc.)
Battery, stains, wristband, crown, or crystal/glass
Accessories where the logo is missing or has been erased, altered, falsified, replaced, defaced, or made illegible.
Christian James will repair or replace any defective watch or accessory at no additional expense, within a reasonable time, after the product is
returned. However, you may be subject to the costs of shipping the product.
When returning/exchanging your purchase, please include:
Order number (If your purchase was a gift you will need to contact the person who purchased it for you to receive the proof of purchase)
Sales Receipt
Pictures of any damages (If applicable)
First and Last name, Street Address, Postal Code, Country, City, and Telephone number.
Ship to:
Christian James
P.O Box 1280 Bowie, Maryland 20718
Please note, we are happy to return any retail products you purchased within 7 days of purchase. No cash value is given and a store credit will be
issued. We can also exchange the product(s) for a different product(s) for the same or lesser value with a credit attached. Christian James return
policy is only for defective product(s).