Debit Card Support
Where can I use my debit card?
Debit Card Support
Use your debit card for online shopping, pay-at-the-pump or at the register. You can also set your card up for recurring
payments with your gym or other service provider. Access cash from any ATM, including over 25,000 surcharge-free
ATMs in the United States through our MoneyPass network. Find an ATM by using the search filters available
How can I find a surcharge-free atm?
Find a surcharge-free ATM by using the Search Filter for "MoneyPass" at Bremer.com/locations. (After selecting this
filter, please give the page a few moments to refresh.)
Why is a pending transaction showing a different amount than what I paid?
Some merchants pre-authorize transactions at higher or lower amounts to test a card's validity. For example, a $25.00
gas purchase might temporarily show in your account transaction history as a pending purchase of $126.
Pre-authorizations are common at gas pumps, hotels and car rental companies. The actual amount withdrawn from
your account will be the correct amount, and the pending transaction will disappear.
How do I activate my new debit card?
Follow the steps included with your new debit card. If you misplaced the mailer, contact Bremer Customer Support at
800-908-2265 for assistance.
What should I use for my PIN?
When activating your new debit card, you'll be prompted to create a unique Personal Identification Number (PIN). Be
sure to choose a secure PIN, and avoid easy-to-guess numbers like your birthday or street address.
How do I report a lost or stolen debit card?
Contact Bremer Customer Support immediately at 800-908-2265.
How does the "Zero Liability" program work?
You will not be held responsible for unauthorized transactions if you use reasonable care in protecting your card and
promptly report the loss or theft of your card. Please see www.mastercard.us/zero-liability.html for more details.
Should I notify Bremer when I am travelling and using my debit card?
It is a recommended practice to notify card providers when traveling outside of your usual destinations. If you plan to
travel, let us know by calling Bremer Customer Support at 800-908-2265 within 30 days of your travel dates.
How do I sign up for Apple pay?
We are proud to offer several digital wallet capabilities on our debit and credit cards, including Apple Pay. To set up
Apple Pay on your iPhone or other mobile device, follow these instructions from Apple.
If your device is lost or stolen, use can use iCloud to suspend or permanently remove the device's Apple Pay
How do I sign up for Google pay?
We are proud to offer several digital wallet capabilities on our debit and credit cards, including Google Pay. Your
step-by-step instructions may vary by device, but in general you:
Install the Google Pay app from Google Play. Check your device to see if Google Pay was pre-installed on it,
otherwise download the Google Pay app from Google Play.
Add your credit or debit card from Bremer Bank. You should have some easy on-screen instructions to help with
If your device is lost or stolen, use Android Device Manager to instantly lock your phone from anywhere, secure it
with a new password, or wipe it clean of personal data.
How do I sign up for Samsung pay?
We are proud to offer several digital wallet capabilities on our debit and credit cards, including Samsung Pay. To set
up Samsung Pay on your phone or other mobile device, follow these instructions from Samsung.
If your phone is lost or stolen, go to https://findmymobile.samsung.com to remotely lock or erase your Samsung Pay
What benefits are associated with my Platinum debit card?
If you lose your mobile device, you will want to take steps to protect your private information.
If you use Mobile Banking, remove it from your online banking profile. Simply log in to online banking from a desktop
web browser. Then go to the Customer Service menu to Manage mobile banking settings. Also call Bremer Customer
Support at 800-908-2265 to report the lost or stolen device.
If you use Android Pay, use the Android Device Manager to instantly lock your phone, secure it with a new password
or wipe it clean of personal data.
If you use Apple Pay, use iCloud to suspend or permanently remove the Apple Pay capability from the device. Your
cards will be suspended or removed from Apple Pay even if your device is offline or not connected to cellular or
If you use Samsung Pay, visit https://findmymobile.samsung.com to remotely lock or erase your Samsung Pay account.
We also suggest reviewing our Mobile Security Tips for other helpful information.
What benefits are associated with my World debit card?
Your Platinum debit card comes with additional benefits from Mastercard, including extended warranty, identity theft
resolution, price protection, satisfaction guarantee and global services. Download the Mastercard Guide to Benefits
(PDF) for additional detail.
What benefits are associated with my Business debit card?
Our World Debit Mastercard™ comes with additional benefits from Mastercard, including exclusive offers, extended
warranty, identity theft resolution, price protection, satisfaction guarantee and global services. Download the
Mastercard Guide to Benefits (PDF) for additional detail.