What
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  • 24-hour child development center
  • accessories
  • Accounting & Tax Services
  • Accounting & Tax ServicesFinancial Services
  • Accounting and Tax Services
  • accounting firm
  • Accounting Services
  • advertising
  • African Restaurant
  • african store
  • American Restaurant
  • AND SERVICE
  • Apparel
  • Apparel & clothing
  • Architects
  • architecture firm
  • Art
  • art and design / clothing
  • art and gift shop
  • art business
  • art crafts
  • Art gallery
  • art shop
  • art space and platform
  • art studio and gallery
  • Artist
  • Artist/Musician
  • arts
  • ARTS & CRAFTS
  • Arts & Crafts Store
  • Arts & Culture
  • Arts & entertainment
  • Arts Cooperative
  • Author
  • auto detailing
  • auto detailing & car wash
  • Auto detailing and car wash
  • auto detailing for personal vehicles
  • Auto Industry
  • Auto repair
  • imageAutomotive
  • Automotive Repair Shop
  • Baby Products
  • bags
  • BAGS & ACCESSORIES
  • Bakeries & Sweets
  • Bakery
  • Bakery & Cafe
  • Bakery & Pastry
  • Bakery and Cafe
  • bakeshop
  • ballroom and Latin dance studio
  • Bank
  • imageBank & Finance
  • Banking
  • Bar
  • Bar & Grill
  • Bar & restaurant with games
  • Bar and Grill
  • bar and lounge
  • Bar Soap
  • Barbecue / Catering
  • Barbecue Restaurant
  • Barbeque
  • Barber shop
  • Barber Shops & Hair Salons
  • Barbershop
  • Bars & Bakeries
  • bath & body
  • BBQ Food
  • Beauty
  • imageBeauty & Spa
  • beauty and wellness
  • Beauty Bar
  • Beauty Depot
  • Beauty Salon
  • Bed and Breakfast
  • Beer Bar
  • beverages
  • Bike Shop
  • birth center
  • Black University
  • blankets
  • books
  • Books / Author
  • Bookstore
  • Bookstore & Coffee Shop
  • Bookstore/Publishing
  • BOOKSTORE/WINE BAR
  • Boutique
  • boutique agency
  • Boutique and Home Decor
  • boutique spa
  • Boutique Store
  • Breakfast & Brunch Restaurant
  • Brewery
  • Brewery & Oyster bar
  • Bridal Shop
  • Bridal veils and accessories
  • BROKERS
  • Builders & Realtors
  • Burger
  • Burger food truck
  • Business & Professional Services
  • business coaching
  • Business Consultant
  • Business Consulting
  • Business service
  • Business services
  • business services and consulting firm
  • business solutions
  • business tax preparation
  • Business Technology Solutions
  • Cafe
  • cafe and gift shop
  • Cake Shop
  • Cakes
  • Cakes and Ice Cream store
  • cakes shop
  • Candle Company
  • Candle shop
  • Candy Store
  • Car Wash
  • car wash and lube center
  • care service
  • Cargo & Freight Company
  • Caribbean Restaurant
  • Caterer
  • Caterer / Bakery
  • Catering
  • Catering & Private Chefs
  • CBD & Holistic HealthMental Health Care & Life Coaching
  • Ceramics
  • cereal bar
  • charging station
  • Charity
  • Charity Organization
  • Childcare
  • children’s clothing
  • Chocolate Shop
  • Chocolate Store
  • cigar
  • civil rights organization
  • clean energy company/solar company
  • Cleaning
  • Cleaning Services
  • CLEANING SERVICES Home decor
  • Clothing
  • Clothing (Brand)
  • CLOTHING / APPAREL
  • Clothing / Fashion
  • Clothing / Jewelry
  • Clothing & Accessories
  • Clothing store
  • co-working space
  • Coach
  • Coaching
  • Cocktail Bar
  • cocktail supplies
  • Coffee
  • Coffee and Tea Shop
  • Coffee bar
  • Coffee shop
  • Coffee Shops
  • Comfort Food Restaurant
  • Comic Bookstore
  • Comics
  • communications company
  • Community
  • Community Organizations
  • Community Services & Non-Profits
  • Composting service
  • Confections
  • Construction
  • construction company
  • Construction Contractor
  • Construction Designs
  • Construction Development
  • Construction Services
  • Construction Solutions
  • Consultant
  • consultants
  • Consulting
  • Consulting Agency
  • consulting and brand management company
  • consulting firm
  • Consulting/seminars
  • Contractor
  • cooking class
  • cosmetic & personal care
  • Cosmetic dentist
  • Cosmetic Dentistry
  • cosmetics
  • Cosmetics store
  • COSMETOLOGY & MAKEUP
  • Cosmetology school
  • Counseling
  • CPA
  • Craft Store
  • crafts
  • creative publishing agency
  • creative services
  • credit card processing
  • Credit Experts
  • Credit Restoration
  • Credit Union
  • Cultural/Arts
  • Culture & Entertainment
  • Cupcake Shop
  • Cupcakes and more
  • Custom Cards
  • Custom furniture
  • Custom satellite dishes
  • Dance Center
  • Dance Studio
  • Day Care
  • Day Spa
  • Decor & Homeware
  • decor shops
  • Deli
  • Delivery service
  • Demolition & Excavation
  • Dental
  • Dental and Orthodontic Office
  • Dental Clinic
  • Dentist
  • Designer
  • Dessert
  • Dessert Shop
  • Desserts
  • Diffuser
  • digital marketing
  • digital marketing solutions
  • digital media company
  • directory
  • Distillery
  • distributor of herbs
  • DJ & Emcee
  • DJ SERVICES OR MUSIC PRODUCTION/ARTIST & PHOTOGRAPHY/VIDEOGRAPHY SERVICES
  • Doctor
  • Donut Shop
  • donuts
  • DOULA SERVICES
  • Doula support
  • Education
  • Education & Training
  • Education & Tutoring
  • Educational Consultant
  • entertainment
  • Entertainment & Music
  • Entertainment Management and Concierge Service.
  • Ethiopian Restaurant
  • Event Planner
  • Event Planners
  • Event Planning
  • Event Planning and Event Space
  • EVENTS
  • Events Place
  • exotics
  • expert tree services
  • Eye care service
  • eyebrow sculpting
  • eyelash salon
  • eyewear
  • Farm / Agriculture
  • Farmers
  • imageFashion
  • Fashion & Apparel
  • Fashion and Culture
  • Fast food restaurant
  • filtration company
  • Finance and Auto Industry
  • Financial Advisors
  • Financial and Banking
  • Financial Consulations
  • Financial Education
  • Financial service
  • Financial Services
  • financial solutions
  • Finane and Banking
  • Fine Artist
  • fire protection company
  • Fitness
  • Fitness Center
  • Fitness Class
  • Fitness Facility
  • fitness gym
  • fleets and dealerships.
  • flooring solution / construction
  • Floral design studio
  • Floral studio
  • florist
  • Florists
  • Flower Shop
  • flowers and gifts
  • Flowershop
  • Food
  • Food & beverage
  • Food & beverage company
  • Food & Drink Shops
  • Food & Recipes
  • food and beverages
  • Food delivery service
  • Food Stand
  • Food Truck
  • Food Trucks & Catering
  • Food/Cookies
  • Footwear store
  • FRAGRANCES
  • Franchise Consultant Agency
  • fruits
  • Funeral Services
  • Furniture
  • Furniture store
  • Gallery / Theatre
  • Gallery/Art
  • Garage Door Service
  • General Dentist
  • Gift Ideas
  • Gift Shop
  • gift shop/coffee shop
  • gift shops
  • glassware
  • Golf Resort
  • gourmet popcorn
  • Gourmet street food
  • government
  • Graphic Design & Media
  • Graphic Designer
  • Greeting cards
  • Groceries
  • grocery store
  • Gun Store
  • gym
  • Gym/Physical Fitness Center
  • hair & skin care products
  • hair and nail salon
  • Hair and Nails
  • Hair Care
  • Hair Care Services
  • Hair essentials
  • hair extensions
  • Hair Extensions Service
  • Hair Removal Service
  • Hair Salon
  • Hair Salons
  • Hair Salons / Barber Shops
  • Hair studio
  • Hardware company
  • Hat Shop
  • Hats
  • imageHealth & Medical
  • Health & Wellness
  • Health and Beauty
  • Health and Medical
  • Health and Wellness
  • Health Care
  • Health Care / Doctor
  • Health Food Store
  • health services
  • Health/beauty
  • HEALTHCARE AND WELLNESS
  • Healthy Juice
  • Herbal
  • herbs and spices
  • Hip Hop Yoga Studio
  • Home
  • home care
  • Home Cleaning Services
  • Home Decor
  • Home Décor & Accessories
  • Home Goods
  • Home Services
  • Homemade Jams
  • hospital
  • Hotels & Lodging
  • imageHotels & Resorts
  • Houseplants
  • Housing Consultation
  • human resources and communications consulting firm
  • Ice Cream shop
  • ice cream store
  • illustration
  • illustrator
  • Independent Bookstore
  • Indoor Market
  • INFORMATION TECHNOLOGY
  • Information Technology Company
  • Insurance
  • Insurance agency
  • INSURANCE AGENTS
  • Insurance Broker
  • Interior and landscape design
  • Interior design
  • interior design services
  • Interior Design Studio
  • interior designer
  • Investment
  • Investors
  • IT Consulting Group
  • IT Solutions for Business
  • Jamaican Restaurant
  • Jazz Club
  • Jewelry
  • Jewelry & Accessories
  • jewelry store
  • juice bar and wellness shop
  • Juicery
  • Juices And Smoothies
  • kids boutique
  • Kitchen/cooking
  • Labor & Employment Lawyer
  • Landscape Company
  • Landscapes
  • Landscaping
  • laundry service
  • Laundry Services
  • Law firm
  • Law Firms / Attorneys
  • imageLawyer
  • Lawyer & Law Firm
  • Lawyers
  • Liquor
  • LIve music Venue
  • Local business
  • Logistics
  • Lounge
  • luxury candle
  • Luxury gift design
  • Luxury Salon
  • Magazine
  • Magazine Distributor
  • Marketing
  • Marketing & Branding
  • Marketing Agency
  • marketing and PR firm
  • Marketing Solutions
  • Marketing Specialist / Consultant
  • martial arts classes
  • Martial Arts School
  • martial arts training
  • masks
  • Massage
  • massage service
  • Massage Therapy
  • Media and Arts
  • Medical & health
  • Medical Company
  • Medical Lab
  • medical supply brokerage and distribution company
  • Men's clothing
  • Men's clothing store
  • Mental Health Care & Life Coaching
  • Mental Health Service
  • Merchandise
  • mobile app
  • Mobile Bartending
  • Mobile detailing
  • Mobile food truck
  • Mobile hot dog stand
  • Mobile laundry service
  • Motivational Speaker
  • Moving & Storage Service
  • Museum
  • museum and event space
  • Mushroom Farm
  • Music
  • Music & Entertainment
  • Music & Vinyl
  • music and entertainment
  • Music Lessons & Instruction School
  • Music Production Studio
  • Musicians
  • Nail Artist
  • Nail Salon
  • Newborn Care Provider
  • News and Media
  • Newspaper
  • Non profit corporation
  • non profit organization
  • nonprofit agency
  • Nonprofit organization
  • Nurseries & Gardening Store
  • OBGYNs
  • office supplies
  • online boutique
  • online marketing services
  • Organic Drink
  • organic food
  • Orthodontist
  • Party & Events
  • Party Entertainment Service
  • party needs
  • pastry shop
  • Payment processing technology
  • payroll and bookkeeping
  • personal development courses / social wellness
  • Pest Control Service
  • Pet care
  • Pet Groomer
  • Pet services
  • pet wash
  • Petcare and Homecare
  • Petroleum Service
  • Pharmacy/drugstore
  • photo booth services
  • photobooth
  • Photographer
  • photography
  • Photography & Videography
  • Photography & Videography Studio
  • Photography studio
  • Photography studio and event space
  • pizza parlor
  • Pizza shop
  • Pizza store
  • Pizzeria
  • plant based shop
  • Plants
  • podcast
  • popcorn
  • popcorn shop
  • popcorn store
  • Pottery
  • Pregnancy Care Center
  • Printing
  • Printing Service
  • products and service
  • Professional Ballet
  • professional DJ services
  • professional moving company/Transportation
  • Professional Photographer
  • Professional Services
  • Professional Training & Coaching
  • Pub
  • public relations
  • Quilts
  • imageReal Estate
  • Real Estate & Property Management
  • real estate agency
  • Real Estate Agent
  • Real Estate Company
  • Real Estate Firm
  • Real Estate Service
  • Realtor
  • recruiting firm
  • refill shop
  • Renovation & Repair
  • Rental Studio
  • Rental Tent
  • Residential and commercial cleaning
  • Restauarant
  • imageRestaurant
  • Restaurant / Bar
  • Restaurant / Catering
  • Restaurant & Lounge
  • Restaurant and bar
  • Restaurant and Cafe
  • Restaurant Wholesaler
  • Restaurant/Pizza
  • Restaurants
  • Retail
  • Retail company
  • retail shop
  • Retail Shops
  • Retail/Education
  • Rice Product
  • robotic burger vending machine
  • Roller skating center
  • Rubs / Seasonings
  • safety products
  • Salon
  • Salon and Spa
  • Sandwich Shop
  • sanitizing and disinfecting
  • school
  • Screen printing company
  • Seafood Market
  • Seafood Restaurant
  • Security and Transportation
  • security company
  • Security Services
  • self-care needs
  • Seniorcare
  • Service Provider Platform: Tutoring
  • imageServices
  • Shoe Repair Shop
  • Shoe store
  • shoes
  • Shopping & retail
  • Skin Care
  • Skin Care / Spa
  • Skin Care & Beauty
  • Skin Care Service
  • Skin care/Body care
  • skin products
  • Smoothie & Juice
  • Smoothie & Juice Bar
  • Smoothies
  • smoothies and juices
  • Social Enterprise
  • Social Lounge
  • Solutions Provider
  • Soul Food Restaurant
  • Southern Restaurant
  • Spa
  • Spa & Pampering
  • specialized products
  • Specialty Grocery Store
  • Specialty Shoppes & Gifts
  • Spirits & Bartenders
  • Spirits & BartendersWines
  • Sports & Fitness
  • Sports & Fitness Instruction
  • Sports & recreation
  • Sports Academy
  • Sports Lounge
  • staffing agency
  • Stationary & Gift Wrap
  • Steel Fabricator
  • Story Teller
  • Streetwear & Lifestyle Brand
  • Streetwear Apparel
  • string
  • Styling Agency
  • Sung glasses / Accessories
  • Swimming and kayak lessons
  • Tattoo & Piercing shop & Bar
  • Tattoo Parlor
  • Tax Preparation Service
  • Tax Services
  • Tax Solutions
  • Tea Bar
  • Tea Company
  • technology support and research consulting
  • Teens & Kids Website
  • telecommunications
  • Theater
  • Theatre
  • threading and scarf-making needs
  • Threading Service
  • thrift shop
  • Tobacco Company
  • Tobacco Store
  • Tour Company
  • Tours
  • toys and accessories
  • Transportation
  • Transportation and Hospitality
  • Transportation Service
  • Travel
  • Tutorial Services
  • Underwear store
  • Urban Farm
  • Vegan comfort food
  • Vegan food
  • Vegan Restaurant
  • vegetables
  • Vegetarian Restaurant
  • Vegetarian/Vegan Restaurant
  • Vintage stoves and stove restoration
  • Virtual Business Services
  • Water Ice product
  • Water Purification Services
  • Web Design and Coaching Studio
  • website design & marketing for small businesses
  • Wedding & Event Planner
  • Wedding photographer
  • wedding planning and design boutique
  • Wellness
  • Wellness and Beauty
  • wellness center
  • wellness club
  • Wellness Studio
  • wig store
  • Wigs
  • Wine and craft beer store
  • Wine Bar
  • wine shop
  • Winery
  • Wines
  • Women's clothing store
  • Women’s wellness clinic
  • workshops
  • yarn
  • yoga classes
  • yoga studio
  • Youth Organization
Where
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We are a company that specializes in color cosmetics and top of the line Premium Eyelashes.

Q GENERAL QUESTIONS HOW DO YOU PRONOUNCE ACE BEAUTÉ?

GENERAL QUESTIONS

It is pronounced as ACE BOO-TAY.

Q WHAT IS AFTERPAY?



Afterpay is a service that gives you the ability to make purchases on our site and pay for your order in four interest-free payments,
due every two weeks. Afterpay is an option for most purchases over $35, just look for the Afterpay logo when checking out.

Q WHAT IS ROUTE INSURANCE?



Route insurance is automatically added to your cart at checkout, and we highly suggest purchasing it.

This insurance will cover your order in case of damage or theft during shipping. If your package is lost or stolen, or if your order arrives
damaged, you can file a claim with Route to receive a replacement or refund.

Q I AM INTERESTED IN CARRYING YOUR PRODUCTS IN MY STORE



We offer wholesale on our products. We ask that you please send serious inquiries only to our wholesale program.

Note that there are minimum order values associated with our wholesale program.

Send an email to info@acebeaute.com with subject line Wholesale Inquiry to make sure your email is directed to the right department.

Q PLACING AN ORDER WHAT IS LOCAL PICK UP?



PLACING AN ORDER

We are located in West Houston! All our Houston Beauties can save $$ on shipping and pick up their orders at Ace Beauté HQ!

Pickup hours are between 11 am-3 pm Mon-Fri.

Q WHERE DO YOU SHIP?



We ship worldwide.

Q WHICH FORM OF PAYMENT DO YOU ACCEPT?



We accept major credit cards, PayPal, Venmo, ApplePay, and Afterpay.

For wholesale, we only accept Wires.

Q HOW DO I APPLY A PROMO CODE?



Promo codes can be applied to your order during checkout, in the Order Summary section. Promo codes have expiration dates. Only
one promo code can only used at a time.

Q CAN I CANCEL MY ORDER?



Sorry we are unable to change existing orders, this includes order with pre-order items. As soon as your order is placed, it gets put into
an order processing queue.

Please take note of this and only place an order if you are sure you want the item

Q SHIPPING DO YOU OFFER FREE SHIPPING?



SHIPPING

Yes, we offer FREE Standard shipping for domestic orders over $75 (unless otherwise stated) to the continental U.S.

Free shipping is based on your order total after promotional discounts have been applied and before shipping charges, taxes, etc.

Q WHAT POSTAL SERVICE DO YOU SHIP WITH?



To keep shipping costs low for customers, we currently ship all orders via USPS.

Q HOW LONG DOES IT TAKE FOR DOMESTIC ORDERS TO BE DELIVERED?



Depending on your location, it can take anywhere from 2-7 business days for your order to get delivered once it has shipped out.

You should receive a shipping confirmation email once your order ships out. Please keep in mind that during holidays, this time may
vary.

Q HOW MUCH IS SHIPPING?



Your shipping fee is dependent on the total weight of your order as well as what country it is being shipped to. At checkout, you will
see what your shipping fee will be.

Q TRACKING WHERE IS MY EMAIL WITH MY TRACKING INFORMATION?



TRACKING

Please check your inbox and you spam mail for this email that contains the tracking link.

Another way to track your order is to pull up the order confirmation email you received when you placed your order. On this email,
click the "View Your Order" button and this will take you to a page on our website. If your order has shipped out, you should see your
tracking number under the image of the map.

Click on the number and this will direct you to the page where you can track your order.

Q WHY IS MY TRACKING INFORMATION NOT UPDATING?



Please be patient, shipping couriers handle hundreds of thousands of shipments each week, which can cause slight delays in how
quickly their system updates the status of your package.

Q HOW IS IT THAT I GOT AN ALERT SAYING MY PACKAGE WAS DELIVERED BUT I DIDN'T RECEIVE IT?



Sometimes, USPS updates the status of packages and marks them as delivered even though they are still in transit to you.

Please allow a few hours to go by after receiving this alert and it will most likely be delivered to you. If it still hasn't delivered to you,
please give USPS a call on 1-(800) 275-8777 to let them know

Q RETURNS & EXCHANGES CAN I RETURN MY ORDER? MY ITEM ARRIVED DAMAGED, WHAT CAN I DO?



RETURNS & EXCHANGES

Due to the nature of our cosmetic products, we are unable to accept returns on all items except our makeup brushes.

The makeup brushes must be unused and in New condition as when received to be eligible for a refund.

Customer will be responsible for paying fees associated with shipping the brushes back to us.

Q I JUST PURCHASE AN ITEM ONLINE THAT IS NOW DISCOUNTED. IS IT POSSIBLE FOR ME TO GET THE DISCOUNTED PRICE?



We take great pride in carefully inspecting all goods before they ship out to make sure there is no damage. If for some reason you
receive damaged goods, please send us an email to support@acebeaute.com with your order number, and pictures of the damaged
goods.

Please title your email: Damaged Goods Received so we can quickly cater to you. Due to nature of our goods, we require you to
send the email to us no later than 3 days after your package has been marked as delivered by the postal carrier for us to be able to
attend to you.

Q INTERNATIONAL ORDERS WILL I BE CHARGED CUSTOM FEES?



Pricing on the website is subject to change without notice. Orders placed prior to promotions are ineligible for new promotions or
discounts. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of the offer, as well as to modify
or cancel any promotion due to unforeseen issues.

Q HOW DO I TRACK MY INTERNATIONAL ORDER?



INTERNATIONAL ORDERS

We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged
once the package reaches its destination country. These charges must be paid by the recipient of the package. Please conduct
your research to determine if you will be charged a customs fee.

We are liable as a company to declare the full value of the products you ordered when filling out customs paper work when your
package ships out. Therefore, we cannot declare your package as a gift. We WILL NOT issue refunds if you decide to not pay
the customs taxes /duties and have the package sent back to us.

Q HOW LONG DOES IT TAKE FOR CANADIAN ORDERS TO BE DELIVERED?



When you receive your shipment confirmation, you can click on the link to track your order. Through this link, you will be able to
track your order up until your order enters your country. Once your order departs the USA through Chicago or New York, the status
of your order will no longer update through that link. The only time it will update again is when the order has been delivered to you.

Some customers have reported that they have been able to take the tracking number they received from us, and have been able to
put that number into their country's local mail service to get more updates on where their order is and when it will be delivered.
e.g. for the U.K. enter the tracking number into RoyalMail's website to track your order to see where exactly your order is and
when it will be delivered.

Q HOW LONG DOES IT TAKE FOR ALL OTHER INTERNATIONAL ORDERS TO BE DELIVERED?



It takes anywhere from 5-15 business days for your order to be delivered. You should receive a shipping confirmation email once
your order ships out.

Please keep in mind that during holidays, this time may vary.

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