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A top 10 Minnesota SBA lender, 21st Century Bank is a leading, full-service commercial bank offering tailored personal & business banking
products & services.

Q What is the 21st Century Bank routing number?

Our routing number is 091913685

Q I have a personal checking account. How can I re-order checks?

You may order directly from Deluxe. Reorder Checks

Q How do I view my account statements online?



Once you’ve signed into Online Banking, you can access your account statements by clicking on the e-statement tab.

Q What are challenge questions and how are they used?



They are used to help verify your identity when you sign in from an unrecognized computer or mobile device or during
password resets for online banking.

Q What can I do to keep my accounts secure?



To help us protect your financial information, it is important that you always keep your account information safe.
Never share your personal ID, password or PIN with anyone under any circumstances.

Q Will 21st Century Bank ever email, text or call requesting personal information or passwords?



We will never ask for personal information over email or text. We may ask personal information if you call us,
using information that will assist us in identifying you.

Q Can I open an account online?



Currently, 21st Century Bank does not allow online account opening. To open an account, you would need to visit a
branch location nearest you.

Q How do I enroll in text or email alerts?



Sign into Online Banking and visit the Options tab, and select alerts.

Q Can I import my bank transaction information into Quickbooks or Quicken?



Yes, you can set up a direct connection to your NetTeller online banking account within Quicken or Quickbooks to
sync your transactions automatically. Alternatively, you can download transaction history files for Quicken (QFX) or
Quickbooks (QBO) from within your NetTeller online banking account by selecting:
NetTeller > Transactions > Downloads. You can then import the downloaded files to Quicken or Quickbooks.
The last 180 days of transaction history is available using either method.
See Quick Books Instructions

Q Lost or stolen card?



Lost or stolen debit cards should be reported immediately by calling 763-767-2178 during banking hours.
If outside of posted hours, you can access your account through Online Banking > Options > ATM Debit Card and
mark your debit card as Lost/Stolen.

Q Locked out of your account?



Start at the 21st Century Bank login page.

If you can’t remember your password, or are locked out of your account, click “Forgot Password” underneath the
“Submit” button. Next, you’ll enter your online banking ID, your email address on file, and create an email subject.

From there, you’ll either:

Self-Reset
If you are registered for Self-Reset, you will receive an email from 21st Century Bank with a direct link to reset
your password. Once received, click the link, create a new password, and store it safely to log into your
21st Century Bank account.

Assisted Reset
If you are not registered for Self-Reset, you will receive the following message on the 21st Century Bank Netteller
login page once you hit “Forgot Password”:

“Password Self Reset is not enabled on your account. Please contact 21ST CENTURY BANK at 763-767-2178
for assistance.”

At that time, you’ll need to call the number listed above during the bank’s business hours to get assistance. Our
latest hours are listed on our website by location and on our Google and Bing listings. Once we connect, our
representative will provide you with a temporary password, and you will be prompted to change your password to
something more secure the first time you log in.

If you’d like to be registered for Self-Reset, please let us know during that call.

Q How do I register for Password Self-Reset?



If you’d like to be registered for Password Self-Reset, you can take the following steps:

Start at the 21st Century Bank login page.

Follow the instructions above if you are locked out of your account and need to reset your password using Assisted
Reset. Otherwise, log in.

Once logged in, click on the grey menu with the word “Options” in the top left-hand corner of the website, located just
under the 21st Century Bank logo. Scroll down past “Modify Personal Settings” until you see
“Modify Login Information” in the grey, horizontal separator bar.

There, click the check box under the “Online Banking Password” section that indicates you can
“Register for Password Reset.”

Once registered, you’ll have the option to update your own password via a link in your email inbox – ensuring login
access at any day or time.

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  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 03:00 PM
  • Wednesday09:00 AM - 03:00 PM
  • Thursday09:00 AM - 03:00 PM
  • Friday09:00 AM - 03:00 PM
  • Saturday09:00 AM - 01:00 PM
  • Sunday08:00 AM - 06:00 PM
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